Listen Watch https://youtu.be/wD7u0vkz7yQ Read Welcome back to another episode of Keep Smiling: The E-commerce Customer Experience Podcast. I'm Tygh Walters, your host, and today we delve into optimizing one of…
Welcome to "Keep Smiling: The E-commerce Customer Experience podcast!" In this episode, Tygh Walters, the CEO of SellerSmile, delves into the core of customer service, how key organizations define it…
Introduction Modern email authentication and security Sending and receiving secure email is more important now than ever! Spammers, scammers, spoofers, and phishers can cause serious damage to individuals and businesses and…
Introduction As an e-commerce customer service agency, we understand how inventory mis-management can become a significant source of poor customer experiences, inbound communications, and lost money. Running out of stock…
Listen Watch https://youtu.be/UlZRz1pqq30 Timestamps & topics 00:00 - Introduction03:50 - Selling FreeUp through Founding EcomBalance06:15 - Nathan & His Passion forCustomer Service via Firestone10:50 - How EcomBalance Works with Clients14:40…
Reminder: SellerSmile sees Shopify apps as helpful tools that can extend your support team’s capabilities and not as a replacement for good customer service. It’s still up to you and…
Subscribe on: iTunes | Stitcher | Google | SpotifyTygh catches up with a long-time friend and former coworker, Tyler Henderson. Tyler shares his take on e-commerce customer experience, from working…
“Walmart Expands Its eCommerce Marketplace to More Small Businesses” June 15, 2020 By Jeff Clementz, Vice President, Walmart Marketplace: Article.Operations that meet Walmart Seller Performance Standards. “Walmart’s key measures of quality…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Today’s episode is a variety of the most interesting e-commerce customer service related news, updates, and articles from early November 2019. (3:50) 1 million Businesses…
Today’s episode is a variety of the most interesting e-commerce customer service related news, updates, and articles from late in Q3, 2019. Subscribe & review on iTunes | Stitcher | Google Play | Spotify (2:21) FBA repackaging…