This article is about why email security matters for e-commerce brands. If you're looking for an example of setting DKIM, SPF & DMARC records, we recorded a video on Setting…
Reminder: SellerSmile sees Shopify apps as helpful tools that can extend your support team’s capabilities and not as a replacement for good customer service. It’s still up to you and…
© 2021 SellerSmile Link to download the eBook version. TABLE OF CONTENTS Introduction Holiday Tip #1 - Expect to Be Busy, Busy, Busy Holiday Tip #2 - Prepare for More…
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Subscribe on: iTunes | Stitcher | Google | SpotifyLearn More About Kaspien at https://www.kaspien.com.Welcome to another episode! Tygh here. Today I’d like to share the audio from a recent webinar I cohosted with Katie, Kenly, and…
What’s the update? Amazon sellers that have enrolled in Brand Registry can now communicate directly with buyers that left their brand a critical review. This update was released in June…
Amazon reviews directly impact shopper conversion rates and product placement on the search engine results page (SERP), making them incredibly important for Amazon success. Strategies for gaining positive reviews often…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Today’s episode is the 2nd part of a conversation Michael and I had a few weeks ago in November 2019. We review two recent changes…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Today’s episode is a variety of the most interesting e-commerce customer service related news, updates, and articles from early November 2019. (3:50) 1 million Businesses…
Subscribe on: iTunes | Stitcher | Google | Spotify Shoppers are looking for evidence of a good experience and what your past customers are saying about you can make all the difference. Sellers that…
This is our first e-commerce customer experience roundup, it’s a combination of interesting topics, curated news, updates, notable social media comments, or articles we’d like to feature. Subscribe on: iTunes | Stitcher …