Welcome back to "Keep Smiling: The E-commerce Customer Experience Podcast"! I'm Tygh Walters, your host and the owner of SellerSmile, your e-commerce customer service team since 2017.Today, we're discussing trademarks…
Listen Read IntroductionWelcome back to "Keep Smiling: The E-commerce Customer Experience Podcast"! In today's episode, we're setting email authentication records, SPF to DKIM and DMARC. We'll explore the importance of…
It takes only three text records to protect your email domain from bad actors! Today, we're delving into the world of email authentication, a critical component of safeguarding your online presence…
Listen Watch https://youtu.be/wD7u0vkz7yQ Read Welcome back to another episode of Keep Smiling: The E-commerce Customer Experience Podcast. I'm Tygh Walters, your host, and today we delve into optimizing one of…
Listen Watch https://youtu.be/X792fILJjvg Read Welcome back to another episode of "Keep Smiling: The E-commerce Customer Experience" podcast! I'm Tygh Walters, your host.Today, we delve into e-commerce customer service and the…
Welcome to "Keep Smiling: The E-commerce Customer Experience podcast!" In this episode, Tygh Walters, the CEO of SellerSmile, delves into the core of customer service, how key organizations define it…
Listen Watch https://youtu.be/7DaCbH2jRec Read Welcome back to the "Keep Smiling: The E-commerce Customer Experience" podcast! After a year-long hiatus, Tygh Walters, the CEO of SellerSmile, is thrilled to announce a…
Listen to our full conversation: After building Conversio & WooCommerce, Adii is leading a company called Cogsy, making inventory management and financial tools for Shopify and Amazon sellers.In this conversation…
Listen Watch https://youtu.be/UlZRz1pqq30 Timestamps & topics 00:00 - Introduction03:50 - Selling FreeUp through Founding EcomBalance06:15 - Nathan & His Passion forCustomer Service via Firestone10:50 - How EcomBalance Works with Clients14:40…
“We were all exhausted, mentally, physically, emotionally... it was really tough.”During the height of the pandemic, Jace’s routine was disrupted when her family had to stay home from work and…