Enhancing Customer Experience with Unavailable Inventory in Shopify

Introduction As an e-commerce customer service agency, we understand how inventory mis-management can become a significant source of poor customer experiences, inbound communications, and lost money. Running out of stock…

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Read more about the article COVID-19 Outbreak and Strategies for Amazon and Online Customer Service (3-17-20)
Ep. 024 - The COVID-19 Outbreak and Strategies for Online Customer Service (Update 3-17-20) (2)

COVID-19 Outbreak and Strategies for Amazon and Online Customer Service (3-17-20)

Subscribe & review on iTunes | Stitcher | Google Play | Spotify. (Updated 3/17/20) We review how the recent COVID-19 outbreak and related changes are affecting our clients’ e-commerce businesses, plus, ways to prepare your support team…

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