Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Amazon announces an official update to their Communication Guidelines, effective November 6th, 2020. These updates will change communication between sellers and Amazon buyers, influencing the…
In this episode, we cover the top 5 lessons learned while running an e-commerce customer service agency during COVID-19. Have a solution for growing your team. Exercise full transparency. Invest…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. (Updated 3/27/20). In our second COVID-19 update, we review how the ongoing Coronavirus outbreak is affecting e-commerce customer service, including considerations for FBM and special…