Is Working Remotely Right for Me?
What are the unique advantages and disadvantages of remote work? As a remote team ourselves, we recognize that there are certainly both factors at play. While we wouldn’t have it…
Save Time and Improve Customer Experience Using Amazon’s Seller-fulfilled Return Settings
Amazon is the best at what they do because they provide world-class logistics to their sellers and shoppers along with generous return and refund policies. Amazon’s A-to-Z guarantee has contributed…
How Far is too Far? Finding the Balance Between Generous Customer Policies and Sound Business Practices
What is the monetary value of a positive customer service experience? It’s a question that has often been considered but just as often ends up unanswered for sellers. How do…