Introduction Recently, the SellerSmile team spent time investigating and improving the performance of our own website, at https://www.sellersmile.com, the same one you’re currently reading from! This led me to consider…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. In part 2, we continue our discussion about brick-and-mortar vs e-commerce customer service. If you missed it, listen to Part 1 first.As an e-commerce seller, you…
Subscribe & review on iTunes | Stitcher | Google Play | Spotify. Customer service in your typical brick-and-mortar store used to be the only kind of customer service that people dealt with on a regular basis. There…