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Today’s episode is a selection of the most interesting e-commerce customer service related news, updates, and articles from July 2019. This is our 3rd roundup, previous roundups include May (Ep. 007) and June (Ep. 011).

Show Outline

• (2:06) Cascadia Seller Solutions.
  • “The Former Amazonian’s Guide to the Zon” [Facebook Group].
• (5:00) Amazon MWS PII compliance.
  • Seller Labs article, “Changes to Amazon MWS API Data to Affect Buyer-Seller Messages.”
  • Amazon MWS Documentation > Developer Guides [Data Protection Policy].
• (13:13) Transparency program expanding.
  • Keyword Podcast episode, “What is Transparency?“
  • Amazon Transparency expanding [press release].
  • Enroll in Transparency here:
    • US: https://brandservices.amazon.com/transparency
    • Canada: https://brandservices.amazon.ca/transparency
    • Europe: https://brandservices.amazon.co.uk/transparency
    • India: https://brandservices.amazon.in/transparency
• (17:40) Prime Day 2019 Recap.
  • Amazon Prime Day 2019 review [press release].
  • Article from e-marketer, “Four Takeaways from Amazon Prime Day 2019.”

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A post shared by SellerSmile (@sellersmileteam) on Aug 12, 2019 at 2:44pm PDT