“We were all exhausted, mentally, physically, emotionally… it was really tough.”

During the height of the pandemic, Jace’s routine was disrupted when her family had to stay home from work and school. She juggled being a mother, a teacher, and her role at SellerSmile.

From Marikina City, Philippines, she made her career in different roles related to customer service. From Cricket Wireless to e-commerce with Seller Labs and Snagshout where she met Tygh.

Today, Jace is a Customer Experience Specialist at SellerSmile with a focus on account management and internal training.