Since 2017 SellerSmile has worked with dozens of Shopify merchants to manage and improve their customer service. The Shopify Partner Program is a diverse group of professionals who use the Shopify platform to solve merchants’ problems and help them succeed. SellerSmile does that by providing support for email, live chat, activity reports, fraud monitoring, order history audits, and more, all on Shopify. We request a secure and limited connection with our “collaborator” account, which gives Shopify Partners like us access to your store directly through our own Partner Dashboard. Our team are already trained experts on all of the most common customer-service functions in Shopify, like finding orders, issuing refunds, sending replacements, locating shipments, tracking inventory, and everything else an e-commerce business does. Let SellerSmile help your brand deliver an excellent customer experience on your Shopify store!